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Frequently Asked Questions

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Who qualifies as a customer for Monsoon Trading Company (Dollar Chimp)?
Any customer who has a Business license (California Only) and is reselling merchandise can buy from Dollar Chimp (Monsoon Trading Inc.). Wholesalers (national & Intl), Retailers (national & Intl), exporting companies, importing companies, distributors, government agencies, business consumption and bulk personal consumption. Please note tax will be added for California customers without a resale license.

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What benefits do I receive from Dollar Chimp (Monsoon Trading)?
Dollar Chimp is a full service provider of quality wholesale merchandise who offers quality products at very competitive pricing. With experience in the industry for over a decade we can help identify the products that will help drive your sales by letting you know what we think will sell. Please consult wit your Sales Rep for more information.

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Where are the products from?
The products are from all over the world, with branded items from the USA, Canada and the western hemisphere. In addition to quality goods from the Eastern hemisphere, we have purchasing offices all over the world. To provide the best of the world for rock bottom pricing.

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Is everything in our online catalogs in stock?
Yes most items are in stock at all the time but hot selling items tend to be out of stock from time to time.

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What is the minimum order?
We require 1 case minimum order (excluding freight).

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How do I become a Dollar Chimp customer (Monsoon Trading)?
Fill out the business information form with all contact information and one of our sales staff will contact you within 48 hours.

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What is the shipping process?
Once you are a customer and the order is placed we will contact you with freight quote at that point you can determine if you want the order placed and pulled for delivery.

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Can Dollar Chimp accommodate export shipping?
Yes we can accommodate all needs for export products abroad.

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How is the freight cost determined?
It is determined by the class of products and weight.

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Will you charge my card once the order is placed?
Yes, for small orders of less than a pallet. If the order is pallet or over we will determine what products are in stock and calculate the freight rate. Once you approve of the order and freight cost we will then charge the card.

Contact Information
DollarChimp